Introduction
Welcome to the euna.com website terms and conditions for use.
The following terms, referred to as “Website Standard Terms and Conditions”, outlined on this webpage, govern the use of this Website, including all of its pages (collectively referred to as “Website” below). By using this Website, you explicitly acknowledge and accept all the terms and conditions stated herein in their entirety. Should you object to these Website Standard Terms and Conditions, please refrain from using this Website. These Terms apply with full force and effect to your use of this Website.
Use of this Site
While we make reasonable efforts to ensure the availability of our site and its content, we cannot guarantee uninterrupted, reliable, or error-free access to this site.
It is strictly prohibited to access, use, exploit, extract, screen scrape, publish, distribute, or reproduce any part of the Website without authorisation. The use of bots or other electronic automatons to interact with the Website is also prohibited.
If unauthorised use or interference with access to this Website, misappropriation, misuse, or infringement of our content, Website functionality, or appearance is discovered, we may take legal action to protect our intellectual property rights and the goodwill associated with our trade names and trademarks.
At our sole discretion, we reserve the right to deny users access to our site or any portion of it without notice and refuse service to any user found to be violating these Terms and Conditions.
You are expressly prohibited from engaging in any of the following activities (this is not an exhaustive list):
- Distributing any content from the Website through any media platform.
- Commercialising, sublicensing, or engaging in any other form of profit-making using the Website’s content.
- Publicly displaying or performing any content found on the Website.
- Acting in violation of applicable laws and regulations while using the Website, or engaging in activities that could harm the Website, individuals, or businesses.
- Conducting data mining, data harvesting, data extraction, or any similar activities related to the Website.
Exclusion of Liability
The information provided on this Website is for general informational purposes only. While we strive to ensure accuracy and completeness, we make no representations or warranties of any kind, express or implied, about the accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on it for any purpose.
We expressly exclude any liability for errors or omissions in the information provided. It is the user’s responsibility to verify the accuracy and relevance of the information before relying on it. Any reliance you place on such information is strictly at your own risk.
We shall not be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits, resulting from the use of this Website.
Through this Website, you may link to other websites that are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply endorsement of the views expressed within them.
Every effort is made to keep the Website up and running smoothly. However, we take no responsibility for, and will not be liable for, the Website being temporarily unavailable due to technical issues beyond our control.
No Damage Arising from Use
To the maximum extent permitted by law, Euna Underwriting Ltd (“Euna Underwriting”) and its directors, employees, or agents shall not be held liable for any damages arising from or connected to the use of this Website, the information contained within it, or its unavailability. This limitation of liability encompasses all types of damages, including but not limited to compensatory, direct, indirect, or consequential damages, loss of data, income, or profit, loss or damage to property, and third-party claims.
However, this limitation does not exclude or restrict liability in cases of death or personal injury resulting from the negligence of Euna Underwriting, its directors, employees, or agents, or in cases of fraud or fraudulent misrepresentation.
Intellectual Property
Euna Underwriting Ltd and its logo are the copyright of their respective owners. Logos and get-ups are owned by Euna Underwriting. All other marks, product names, company names, or logos cited herein are the property of or used under licence by Euna Underwriting.
Euna Underwriting does not grant permission to use any marks, get-ups, product names, company names, logos, or titles. Using them without permission may infringe upon the rights of the owner.
The copyright for the design, text, graphics, and other materials on the site, as well as their arrangement, belongs to Euna Underwriting or is included with permission from the respective owner. You may browse this site and electronically copy and print portions of it solely for your personal use. Any other use, such as reproduction for commercial purposes, alteration, modification, distribution, or republication, is strictly prohibited without prior written consent from Euna Underwriting.
All rights in the intellectual property and material on this Website are fully reserved.
Changes to Our Website
From time to time, we may make updates and modifications to our Website. Euna Underwriting Ltd reserves the right to modify the contents of this Website, including these Terms and Conditions, at any time without prior notice. Any revisions will be posted on this Website. Continued use of this Website after changes have been posted indicates your acceptance of those changes.
Third-Party Websites
We are not responsible for the websites we link to. This Website may include links to external websites and third-party resources. These links are provided for informational purposes only and do not imply endorsement of the linked sites or their content.
We do not control the content or availability of those websites or resources.
Complaints
We welcome your feedback to help improve our products and services. If you are unhappy with any aspect of our products, services, or claims handling and wish to make a complaint, you can contact us at:
📧 complaints@euna.com
Alternatively, you can contact us by telephone on +44 (0)808 109 8078, or by post at our registered address:
Euna Underwriting Ltd
One Fleet Place
London
EC4M 7WS
We aim to resolve concerns informally within three business days. If this is not possible, we will conduct a full investigation and issue a Final Response within eight weeks of receiving your complaint.
If you remain dissatisfied, you may refer your complaint to the Financial Ombudsman Service (FOS), an independent dispute resolution body. You must contact the FOS within six months of our Final Response.
Financial Ombudsman Service contact details:
📧 complaint.info@financial-ombudsman.org.uk
📞 0800 023 4567 or 0300 123 9123
📍 Financial Ombudsman Service, Exchange Tower,
Harbour Exchange Square, London, E14 9SR
If your complaint relates to how we process your personal data, please refer to our Data Protection Section for further information on your rights and our contact details.